Services

This section describes the services assigned to the group

Table of Content:

• Services Management
  • Add group services
  • Remove group services
  • Get Group Services
• Trunking Services
  • Group Trunk Group
  • Group Trunking Capacity
  • Group Trunking Users (Numbers)
  • Group Immediate Trunking Connectivity
• Calls Restrictions Services
  • Call Capacity Management
  • Session Admission Control Group
  • Session Admission Capacity Control
  • Incoming Calling Plan Services
  • Outgoing Calling Plan Services
  • Outgoing Digit Plan Services
  • Calling Plan Digit Strings
  • Group Communication Barring Authorization Codes
  • Call Interception
  • Suspension Status
  • Network Classes Of Service
  • Group Communication Barring Profile
• Call Centers Services
  • Call Centers Instances
  • Call Center Agents
  • Call Center Routing Policies
  • Call Center Statistics
  • Call Center Properties
• Hunt Group
  • General
  • Available Agent List
  • Configuration Information for Hunt Group Management
• IVR Services
  • IVR Instances
  • IVR Menus
  • IVR Sub-Menus
  • IVR Common Objects
• Call Pickup
  • Retrieve list available users
  • Create instance
  • Retrieve instance
  • Retrieve list instances
  • Update instance
  • Delete instance
• Call Park
  • Retrieve configuration
  • Update configuration
  • Retrieve call park groups list
  • Add a new call park group
  • Retrieve a call park group instance
  • Update a call park group
  • Delete a call park group instance
  • Retrieve list of available alternate recall users
  • Retrieve list of available users
  • Retrieve list of available users for a single call park group instance
• Hoteling Host Service
  • Display group’s hoteling hosts list
  • Display group’s hoteling host instance
  • Create group’s hoteling host instance
  • Update group’s hoteling host instance
  • Delete group’s hoteling hosts list
  • Delete group’s hoteling host instance
• Phone Directory Services
  • Display user’s phone directory list entries
• Common Phone List Services
  • Create a Group’s common phone list entry
  • Display Group’s common phone list
  • Delete a Group’s common phone list entries
  • Retrieve a Group’s common phone list entry
  • Update a Group’s common phone list entry
  • Delete a Group’s common phone list entry
  • Create Update Delete Group’s common phone list entries with batch
• Group Night Forwarding
  • Retrieve configuration
  • Update configuration
• Music On Hold
  • Retrieve group configuration
  • Update group configuration
  • Retrieve a list of departments that have a Music On Hold instance
  • Add department configuration
  • Retrieve department configuration
  • Update department configuration
  • Delete department configuration
• Instant Messaging & Presence
  • Display group’s instant messaging & presence
  • Update a group’s instant messaging & presence
• Group Virtual On Net Extensions
  • List all virtual users in a Group
  • Create a single user or a user’s range
  • Display a user in a group
  • Modify a user in a group
  • Remove a user from a Group
• Group Meet Me Conferencing
  • Retrieve the Meet-Me Conferencing allocated ports at group level
  • Update the Meet-Me Conferencing allocated ports at group level
  • Create Bridge instance
  • Retrieve a Bridge instance
  • Retrieve Bridges list
  • Update a Bridge instance
  • Delete a Bridge instance
  • Retrieve list of possible users
• Group Custom Ringback
  • Retrieve the group custom ringback settings
  • Update the group custom ringback settings
• Voice Messaging
  • Voice Portal
• 3rd Party Voice Mail
  • Retrieve configuration
  • Update configuration
• Group Call Recording
  • Display group’s call recording platform
  • Update a group’s call recording platform
• Group Flexible Seating
  • Retrieve list of flexible seating hosts
  • Create a Flexible Seating Host
  • Retrieve a Flexible Seating Host
  • Update a Flexible Seating Host
  • Delete a Flexible Seating Host
  • Retrieve a flexible seating host guest info
  • Update a flexible seating host guest info
  • Retrieve a flexible seating host policies info
  • Update a flexible seating host policies info
  • Retrieve a flexible seating host policies info
• Group Pre Alerting Announcement
  • Display group’s pre alerting announcement
  • Update a group’s pre alerting announcement
• Route Point Services
  • Route Point Instances
  • Route Point Routing Policies
  • Route Point Properties
• Inventory Report
  • Generate a new report